“Rob was referred to us through a co-worker from my wife's workplace. We were purchasing our first home and quite honestly had no idea how to approach it. We needed someone who was honest, professional, knowledgeable and was willing to hold our hands through the entire process. It's challenging to put in writing how much Rob exceeded our expectations in every possible way.
Right from the get go, he was responsive - he returns calls and emails very quickly. If he doesn't have the information you're looking for handy, he follows up and finds answers.
He's honest - he puts the client before himself. Example: In a tough period where we were really questioning our ability to afford a home, Rob challenged us and suggested maybe we needed to continue renting. At that point I knew he had no skin in the game - he put more value on our interests than he did in closing commission with us as his clients.
Another example: In a tough situation where we wanted a property and had the opportunity to grab it if we were willing to bring a higher offer to the table, Rob suggested we withdraw as he felt the property wasn't worth the value. Again - no skin in the game. We could have finished up right then and there but he had our best interests in mind.
He's a great negotiator and great to work with - in communications with other agents during our inquiries of properties, I noticed how they repeatedly said they would love the chance to work with him. He writes great contracts and is super detail-oriented - he always seems one step ahead of the game.
I've documented that Rob is an awesome realtor, but what really makes him special is that he's a great person. I honestly have to say our lives are better for having the chance to get to know Rob and working with him to purchase our home. We closed at the end of April, and I have to admit as much as I did not like searching for homes, I'll miss the chance of getting to go house hunting with him.
Soren Messner-Zidell (Buyer)
“I can't imagine a real estate agent who is more reliable, competent, and responsive. Rob is the best!”
Justin Faircloth, Washington, DC (Seller)
“Simply put, we would not have succeeded in purchasing this home without Rob Carter's knowledge of the kind of home we were looking for (in terms of price and condition), his initiative in following up on a cold call from the seller and getting into the property ASAP to confirm it suited our desires, and the speed with which he facilitated the transaction. All of these factors combined to enable a pre-market purchase.
Had he not provided these services and had we not been afforded the opportunity to buy the property pre-market, I'm confident we would not have obtained the home as we would have been forced to compete with investor/builders with their more attractive all-cash offers. This is the second home we've bought with Rob and would recommend him without reservation. ”
Luke, Washington DC (Buyer)
“Despite the ups and downs of looking at houses, we look back on our search as a positive experience, mostly because of Rob Carter. He stuck with us and made us comfortable and confident in our search. Having heard stories from friends about their experiences buying homes, we feel we got very lucky with Rob. His attention to detail (looking at houses closely for warning signs, staying on top of paperwork, making sure we were always informed about coming steps in the closing process) was one of the things we got most lucky with. We can't say enough about how much feeling confident in Rob made us confident in our purchase.
His knowledge of which houses would be good investments vs. which weren't was invaluable and we really came to rely on that in our decision-making process. We felt very comfortable that the house we ended up buying was not only the right one space/location-wise, but money-wise. He was also great at explaining the tools we had at our disposal for winning a contract.
He also made the stressful process easy. We knew we trusted him and, in a process in which you deal with a lot of different people--from mortgage officers to underwriters--from different places, it was a huge weight off our shoulders to know we could run anything by Rob before moving forward. We valued most the time he took to explain things (sometimes multiple times) so that we always felt comfortable with and informed about the decisions we were making. ”
Holly & Michael, Takoma Park, MD (Buyer)
“Rob Carter has been exceedingly helpful in our home searching and home selling processes. On our first go round we had tried a different realtor, but upon switching to Rob we've immediately felt more comfortable, and couldn't imagine using another realtor. ”
Kyle S., Silver Spring (Buyer)
“Rob went above and beyond in helping us purchase our home. He had our best interests at heart and was key in ensuring the builder did not take advantage of or "nickel and dime" us. He expertly negotiated multiple items for us that we would not have been aware of to bring up or been able to complete by ourselves. Our situation with the builder seemed more complicated than it should have been and I firmly believe that other realtors would not have been able to navigate us through the stressful process like Rob. On top of that, he did it with patience and grace. We are extremely thankful for the help Rob provided for us and we highly recommend him. You cannot beat the quality and service that Rob provides.”
Rebecca, Virginia (Buyer)
“Simply put, I would absolutely and without hesitation recommend Rob Carter to any family member, friend or colleague looking to buy or sell a home. ”
Jeffrey and Carol (Oakton) (Buyer)
“This was my 3rd home sale with Rob Carter, and I would never use anyone else (to buy or sell). He is the most professional professional I've ever worked with: responsive, knows the market in and out, gave me a detailed idea of what to expect (which was exactly what wound up happening!), was always ready with advice yet did not push me into anything I wasn't comfortable with. Excellent sale process from start to finish!”
Bianca Benincasa, Silver Spring (Seller)
“Rob Carter's knowledge, guidance, calm, professionalism, attention to detail, and clear commitment to excellent service made this particular experience of buying a home an absolute pleasure every step of the way. I can't recommend him highly enough, and will be referring all my friends and colleagues who are interested in buying homes in the Washington D.C. area to Rob.”
Beth Litton, Washington D.C. (Buyer)
“Rob sold the home next to me in a near record time. I asked my neighbor about Rob because I was ready to put my home on the market. My neighbors had dealt with Rob before and told me he was the best. They were absolutely right.
Rob had to deal with a first contract which was extremely frustrating for him. In all instances he represented us in a totally professional manner and clearly understood our concerns and addressed them.
As stated earlier, Rob sold my neighbor's home and they felt he was the best agent they had ever had. Of the 4 previous homes I have sold Rob stands far above his peers in all aspects of sales performance. Century 21.Redwood Realty is very fortunate to have Rob on their staff.”
Ed&Rainy Sponable, Leesburg, VA (Seller)
B Joseph, Bethesda (Buyer)
“Rob is an excellent agent. We used him for our first home purchase and he made the experience enjoyable. When it was time for a bigger house for our growing family we immediately turned to Rob to help us find the perfect property. He advised us through the process and was always available to answer questions. His knowledge and attention to detail are unmatched. ”
Tim - Silver Spring, MD (Buyer)
“Rob was instrumental in the quick sale of our home. We are remote sellers living out of the area and Rob was great in handling all aspects from getting the home ready to sell to closing date. He took care of all the details, saving us time and money travelling back to VA. He has great attention to detail in getting your home ready for the market. Rob also answered all our questions, most of the time within minutes, and followed up with contractors, inspectors, agents and title companies for us. The end result was a quick sale with multiple offers. We highly recommend Rob.”
Cyndi, Illinois (sale in Springfield, VA) (Seller)
“Rob Carter and his team (Andrea) were very responsive to our questions and needs. Their knowledge of the DC metro area is very thorough and deep. Rob puts in a lot of time and effort to meet his customers' goals. He urged us to be patient and see a lot of places to get an idea of what exactly we wanted. When we decided to put in an offer in he made it as strong as possible and on our first attempt we succeeded. I know our home buying process was made much easier by going with Rob Carter and we couldn't be happier with the home we found! ”
Steve Becker, Silver Spring, MD (Buyer)
“Rob Carter is a great agent and a pleasure to work with. He has a great knowledge of the entire DC Metro area and was very accurate at assessing value in every neighborhood. Rob had our interests in mind with every showing and patiently and thoroughly walked us through our home buying adventure. Finally, Rob was a breeze to contact by text, email or phone any time we had a question or concern. We'd certainly use Rob again and happily recommend him to others.”
Dan K. Silver Spring, MD (Buyer)
“Exemplary Service! Rob Carter will exceed all expectations. My Husband and I found Rob Carter through Yelp a little over a year prior to using him. We have bought and sold several properties and already had a real estate agent whom we loved dearly. Unfortunately, our Agent did not service DC and we had to find someone new to work with. We were nervous about using a new agent because we had very high standards. It is not easy to find someone you can trust with high dollar purchases. Rob Carter had the highest rating on Yelp, but we were naturally skeptical about this. However, in the first phone call he completely won us over. His technical knowledge about the DC market and even about troublesome tenant issues blew us away. He actually gave us advice to wait another year to sell due to the fact that the market was steadily rising. Boy was he right! Rob checked in with us every quarter to make sure we were doing okay, we had nightmare tenants and were going through an unending eviction process. Rob would periodically call and give us helpful advice on things we could do as we endured through this. When we were finally able to sell, Rob was able to show us how we could list our property as-is and still make a generous profit. He is a true technical expert at numbers and sales predictions. He wrote out various scenarios and recommended a lower list price to create a bidding war. His advice was spot on. We had 4 contracts in less than 5 days. Again, Rob gave sound advice on which contract to choose. We had a flawless closing in less than 30 days. We did not even have to pay an extra month’s mortgage because of how fast it was. We literally received our profits in our bank one day after closing. If you want someone who knows the DC market and want to make the highest return on your property, Rob Carter is your guy. Words cannot express how satisfied we are with his service. ”
Heather Dieguez (Seller)
“I've worked with Rob Carter on two previous occasions, and always had a very positive experience. He is very responsive and enabled us to see all the properties we wanted to see, when we wanted to see them. I've always enjoyed working with Rob because he gives solid advice without making me feel like he's "selling" to me and I really value his experience in our local market.
When it came to making an offer, he gave us advice to ensure our offer was well received and had the best chance of being accepted. I'm confident in saying we wouldn't have won the contract without him!
Dan Swain, Washington, DC (Buyer)
“I have now dealt with Rob Carter twice -- selling my home and buying another a year later. He is superb! I would not think of using another agent. He is rigorous, informed, and provides sound advice. He is not pushy but asks the right questions and does the research that makes every house reviewed or visited a worthwhile experience. Prompt responses and always there for you. We were delighted to work with him! We would recommend him very highly. Thanks. ”
Stephen Ndegwa, Springfield VA (Buyer)
“It was great to work with Rob. He answered all my questions quickly and clearly. Rob was able to find me a great place quickly and create a great offer strategy for the property. Rob was very detail oriented in all aspects of the housing search and inspection and made sure that I was up to speed on each part of the purchase process.”
Alex, Arlington (Buyer)
“I found Rob through online research and read good reviews of him so I decided to give him a call. After one conversation I knew that Rob understood my needs and would be able to help me find the home I was looking for. I am extremely glad that I had the chance to work with Rob because it was a great experience and led to finding the right home.
Rob's knowledge of the market was critical to helping me submit a fair offer and get the property I wanted under contract. His negotiation skills throughout the contract period saved me thousands of dollars. As a first time home buyer his ability to effectively explain to me each step of the process to purchase the home gave me the peace of mind I wanted.
Rob was an absolute joy to work with. He was immediately responsive to the countless questions I had for him throughout the purchase process. He explained every step to me clearly. I was able to rely on his advice confidently knowing that it would lead to the best possible outcome.
I could not have asked for a better person to work with and would recommend Rob to anyone looking to buy or sell a home.”
Jack Reilly, Washington DC (Buyer)
“If you are considering working with Rob Carter and Century 21 Redwood Realty we have two words for you: Do It!! You can rely on Rob and his exceptional team to deliver outstanding service. From start to finish, we felt as though we were their only clients and that they were doing everything possible to find us our dream home. Rob and his team are extremely knowledgeable and detailed, we were confident throughout the process that we were making decisions based upon the best information possible. We found our dream home, and with Rob Carter on your side we believe you will too! ”
Brooke & Gisela, Alexandria (Buyer)
“Great experience with Rob. We strongly recommend him. ”
Robert Dolan Jr (Seller)
“Rob was recommended to me by my daughter who works with him through her financing company (Atlantic Coast Mortgage). She said that Rob was one of the best realtors that she has ever worked with and is fully committed to provide the best service available to each of his clients. He is motivated and aggressive in getting the best possible price for your home whether you are selling or buying.
Rob works with you throughout the entire process and keeps you informed on a daily, if not hourly, basis. He responds to your e-mails or phone call immediately and never leaves you hanging. He involves you in all of the important decision points and is very good at keeping you relaxed and calm during the entire process. He is the kind of person who wants to be involved in all aspects of selling your home and wants you to use him to the fullest.
Our experience with Rob could not have gone any smoother or better. From our first meeting with him where he explained his process and how he and his team were going to market and sell our home, all the way through settlement, his expertise and knowledge were invaluable. His recommendation on the listing price was spot on, which made our home very attractive to prospective buyers. The brochure for the house was perfect. The pictures were professionally done and the write-up enhanced the photos by pointing out all of the features and upgrades associated with our property. Within 4 days of listing the house, we had 4 contract offers all significantly over our asking price. We listed the house on a Thursday and it was sold by the following Tuesday.
Andrea Paro helped us on several occasions and she was a pleasure to work with.
Could not be happier. Everything went smooth and worked out better then we expected. Received 4 contract offers well over the asking price for the house. Sold in 4 days. What is there not to like.”
Steve & Kathy Reigel, 21410 Maple Hollow Ct., Sterling, Va, 20164 (Seller)
“I was very happy with Rob's work and professionalism selling my condo. His knowledge of market and neighborhood allowed him to price effectively and select the best offer, leading to a very successful outcome. He was responsive and has a good team. Recommend.”
Brendan Selby, DC (Seller)
Brian Case Washington DC (Buyer)